Privacy Policy

Last Updated: May 1, 2024

1. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions
• Comment on our blog posts

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Postal address
• Information you provide in form fields

Automatically Collected Data

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Links you click
• Search terms you enter

This information helps us understand how visitors use our Site and allows us to improve the user experience.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site
• Send you newsletters, updates, and marketing communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with our legal obligations
• Personalize your experience by delivering content relevant to your interests

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly.
• Performance Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously.
• Functionality Cookies: Allow the Site to remember choices you make and provide enhanced features.
• Targeting Cookies: Track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

Cookie Management

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid legal requests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

EU Residents

If you are a resident of the European Union, you have specific rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it.

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to request information about how we collect, use, and disclose your personal information.

7. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Prime Haven

10 Moland St, Birmingham B4 7AU

Email: [email protected]

Phone: +44 986 104 7698